Every month you will receive three 3ML bottles of 100% authentic brand name cologne, curated specifically for you. Just a little confusing but, I'm no spring chicken either. 1-844-782-9629. Meaning everything will start to smell the same. This company needs a lawsuit filed against them. Scentbird is a nice fragrance subscription! Feel scammed! ScentBird Phone Number. Poor management, logistics, and customer service. AGE. I am proud to say that we now have a dedicated team to each of our support channels and our team is also active when it comes to reaching out to customers who will be affected with out of stock items. Service 142. If you have any other concerns now or in the future, please email socialsupport@scentbird.com with "HighYa c/o Pat“ in the subject line and I’ll be happy to help :), By Since this time, we've improved greatly with our shipping processes and in communication. ...before entertaining this company. Share. Hi Jessica! West Fargo, ND, Verified Reviewer. Scentbird website submissions are received Monday to Friday 24/7 and on Saturdays and Sundays between 7am and 5pm EST. Subscribers can choose from more than 450 different designer and niche fragrances, creating your own queue so that you know exactly what fragrances are coming each month. Since we're a discovery fragrance subscription, we make sure to personalize each order. Contact Us. Traditionally these are items people will first purchase in.. Green Coffee Bean Extract: Does It Really Work? Scentbird has a consumer rating of 3.91 stars from 634 reviews indicating that most customers are generally satisfied with their purchases. Not what, I will call customer service. Discover the latest perfumes and colognes at Scentbird. You could tell. Addrick M., Lithonia, GA, Verified Reviewer. Thanks for writing us a review and I am so sorry to hear about your unpleasant experience with us. If the $14.95 is that important to you, keep it. I sent them the proof on my bank statement that the clearly took out the money. They range from Burberry to D&C and other AMAZING brands! Brian C., Scentbird has an entire help center to get you answers to the questions you have. Thank you for your review and I am truly sorry to hear about your unpleasant experience with us. How can they get away with all of the scams that they perpetrate on people? And don't give them your cell phone number or you'll get an ungodly number of texts. I will cancel my subscription and save my money and time. Then I don’t like that I can’t CALL for support. I knew that they were moving sites, so I was super understanding with that and didn’t really care because I didn’t get my July perfume till more towards the end of the month anyway. It was the end of the month and three things bounced so three times $35 overdraft. If you ever decide to give us another chance down the line, we'd love to have you. The trials are amazing! While we don't currently offer phone support, our Customer Experience team is happy to help via email at support@scentbird.com or by sending us a private message on any of our social media channels. Contacting ScentBird. Contact Scentbird Support 24 Hours Per Day 7 Days A Week! He is an expert in growth hacking and. If you cannot, then DON'T take new customers! Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, REBUTTAL BOX™ Scentbird Scentbird scam New York (I think) Internet. I can confidently say within the past year, we've improved immensely in shipping processes and communication. Chelsea K., There is only one reason Scentbird has no way to contact them by phone (SCAM). If I get tired of wearing one, I have two others to choose from. Prior to joining Scentbird, he was Head of product development for Social Mart (a large CPC Ad Network). When I did, it said I was billed for $25 each month, but I never received any product. © Copyright 2013-2021 HighYa LLC. I DO NOT recommend this to anyone. An AUTOMATED message saying they will get back to me when they're not busy! Good news- we now offer the option to include a colored case with your subscription every month for $10 extra✨ But, you can also always purchase a colored fragrance case separately in the Extras & Cases under Fine Fragrance Tab! But when I have to contact them about an exceptionally late shipment (6+ weeks) and the first response is "oh no, we're so sorry", it just pisses me off. They had the cologne sent on time, but never sent the perfume. Didn't complain. Jasmine R., By Share. Scentbird ranks 13th among Subscription Shopping sites. A scent that smells wonderful on a sample stick may not actually work for your body and your life. Angel M., Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Ipsy, GBP, Scentbird. We hope since leaving this message you received your first scent. The middle notes include geranium, artemisia and coconut wood peek. You can change your queue whenever you want, as long as you have your fragrance chosen by the 5th of the month. Baltimore, MD, Verified Reviewer. I signed up for a 2-product shipping method (cologne for me, perfume for the wife). Step 2. I have sent Scentbird several emails over the past 5 months to cancel the subscription with no response. I'm so sorry this was your experience with us. Our warehouse transition was the most challenging period that we had to go through as a start-up company but it taught us a lot of lessons and knowledge to get where we are now. https://www.ripoffreport.com/reports/scentbird/internet/scentbird-scentbird-scam-new-york-i-think-internet-1372002. At that point, I was done with dealing with the troubles and turned away, so I tried to cancel. More details. However, most perfumes and colognes will actually smell differently when applied to the skin and worn throughout the day, as your body temperature changes and your circumstances change. Donald H., Director of CRM. Thanks for writing us a review and thank you for taking the time to bring this to our attention. I'm sorry two of your orders were lost. I joined Scentbird in August of this year. I saw no tracking info for it, and it just disappeared from my orders, so I finally was fed up and canceled. Scentbird was founded in 2014.. Who are Scentbird key executives?. Phone Number 877-342-7222 Scentbird is the only company that gives women who love switching perfumes access to hundreds of designer and niche fragrances for $14.95 a month.
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